Senior Area Sales Manager
Area: N. CA, N. NV, and Hawaii
This is the owners portal. You will find most everything you need here, from marketing collateral, to medical record forms like consent and instructions. To gain access you will need a login, which you can create using your account ID (which I can give you).
Contains all kinds of downloadable videos – wiating room loops, training videos, webinars, and links for use on your website and on social media.
Have a problem? Our service department is here to help. Call them immediately. To make things easier, have your serial number (printed on a sticker on the back of the laser) written down, and take screen shots of any error messages the laser gives you.
The Service phone number is (650) 543-8371.
Have a clinical question, or need help with a situation? Call the main sciton number (650) 493-9155, tell them you have a clinical question, and they will connect you with our clinical team – they have years of experience.
The Clinical phone number is (650) 493-9155
Suggested treatment pricing as of 2017. This is midrange pricing. Higher cost areas like California, New York etc will be about 20 to 25% higher. PDF here
If you have good before and after photos, we will buy them from you for up to $750 per set. In particular we are looking for pictures of Fitz IV, V, and VI patients. The patient has to sign the consent, the pictures have to be good, and you have to give us the settings. If you want help setting up a good photo space, let me know. Download the PDF form here (or on ScitonPro.com)
If you want an official training certificate, Sciton can send a clinical trainer to your office to do hands-on didactic and clinical training with your staff. Here is the form you will need to fill in to request a training:
There are a set of online training videos that cover the basics – they’re good for a refresher, or an an overview for a new employee. For the latter, view these as laying the groundwork for the official inservice. They are currently free. To watch them, you will need to log in to ScitonPro.com as described above. Scroll to the bottom of the page and click on “Training Videos”. This will take you to Vimeo’s web page. Under payment information enter “Training2019” (note the capital T). Enjoy!
Sciton sponsors 150+ events a year all over the country. Each rep hosts 4-6 dinner talks and 1-2 weekend seminars per year. You can go to any event in any territory if you are willing to travel and there is space available. A complete listing can be found at the Sciton.com website in the Physician Resources section.
If you want training on advanced techniques, you can attend advanced clinical preceptorships. A listing is found on the Sciton.com website under physician resources.
Sciton sponsors Light and Tissue physics courses all over the country. They involve a nominal fee to a third party and come with either CEU or CME depending on the course. I recommend these for every new hire who will be performing treatments, or discussing treatments with patients.
Sciton holds two user summits per year in the USA. They’re a fantastic opportunity to learn the lastest techniques and get business tips. Usually we have 300-500 attendees, making it the largest aesthetic device user meeting in the world! I recommend going once every two years. We also have a User Summit in Europe during the summer.
If you have an aesthetic practice, you need a Zimmer Cryo 6 for patient comfort. If you have a problem with yours, contact them directly for service issues. Link here Also, click here for a troubleshotoing document. Also note that on new Cryos, after 150 hours of run time the machine will freeze on booting and tell you the dust filter is full. This is a reminder to vacuum the filter on the back of the machine. Just press the OK button, and the error will go away for another 150 hours of run time.
Buffalo Filter makes smoke evacuators. You will need extra filters, which you can buy directly from them. You want the ViroSafe® Extra Long Life Filter, which has both 7/8 and 1 1/4” ports. They are sold in packs of 2 or 4; the part numbers are VSXLL02 or VSXLL04. Link here
Ryan at Innovative Optics is a great guy, call him if you need more safety glasses than the 3 pair we incude. He also stocks auto-dimming BBL glasses and patient eye stickers. Link here
If you want to do periocular resurfacing, either with Halo, ProFractional, or TRL, you will need metal intraocular eye shields. The standard ones that most people use are the Cox II made by Oculoplastik in Montreal. The easiest place to get them in the USA, that I have found, is from Ambler Surgical. Link here You might also enjoy a Sutcliffe retractor (bent): Link here
This is not a substitute for the Buffalo Filter smoke evacuator above, but if you want extra air purification above and beyond what you can get our of your HVAC system, the best I’ve found is the Airpura V614. You need to get the ULPA upgrade, which filters down to 0.1u instead of the standard 0.3u. Still comes in under $1000. Here is a good source, call and ask for Roy: Link here And remember, this is not an OSHA certified product. This is to catch the things your smoke evacuator and HVAC system miss.
Acara Partners is a one-stop shop if you want to start an aesthetic medical practice. They do EVERYTHING, from finding the location, negotiating the lease,to financing, to marketing rollouts. If one of your friends is starting a practice please save them a bunch of risk and hassle and send them to Acara. Link here
You might have to do this once a year. Make sure to use distilled water. This does not obviate the need for an annual maintenance visit, which also includes changing the filters, and cleaning and calibrating the system. PDF here